To book your Wellness Detox Retreat, take the following steps:

Retreat Fees

If you’re just wanting the cost right now, all the pricing details are on the 10 Day detox retreat page. Just scroll down until you see the pricing section.

Step 1: Let’s get to know you

  • Register with CharmPHR

    It is our first preference that you register with our secure online records platform and complete the Wellness Detox Questionnaire that we will send you once you are registered.

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    • This field is for validation purposes and should be left unchanged.

  • Complete the Questionnaire

    Once you have your Charm PHR account set up, you will see the questionnaire waiting for you in the dashboard. Please complete and submit it. If you have any questions about the questionnaire, please call 808-933-4400.

  • Privacy Notice

    Hawaii Naturopathic Retreat Center is HIPAA compliant. Read or download our Privacy Notice.

    HIPAA Notice

Step 2: Reservation

  • Choose Your Retreat Date

    Check-out is on the last date of the retreat at 12pm. The program concludes after brunch with a closing ceremony.

  • Pay in full to book your retreat

    When you are ready to book your detox retreat, you are required to pay in full to reserve your space. We accept cash, credits cards, cashiers checks or wire transfers for payment. Please bring the credit card you may use to reserve your spot with you as you will have to present it.

    Please mail cashiers checks to: Hawaii Naturopathic Retreat Center, attn: Patient Services, 239 Haili St., Hilo, HI 96720.

  • Book Your Flight & Email Us Your Itinerary

    At this point, you have reserved your retreat and can book your flights to and from Kona International Airport. Check-in on retreat start date is between 1:00pm – 4:00pm. Book your flights to arrive by 3:00 pm, at the latest, as you’ll need an hour to collect your bags, get your Uber/Lyft, and travel to Luana Inn. Email your itinerary to us so we know when to expect you. The program starts at 5:00 pm.

    Check-out is on the last date of retreat between 1:00 pm – 4:00 pm. The program concludes after brunch with a closing ceremony at 12:00 pm.

Step 3: Arrival

  • Arrange a Ride from Kona Airport

    Airport pick-up and drop-off is not included. You can make your way to Luana Inn using Uber, Lyft or a taxi. You can request an airport pick-up and drop off from us. The fee is $80 each way. However,  we find it’s simpler to just get an Uber/Lyft on arrival. The cost is about approx $60 – $80 depending on the traffic. Once we have everybody’s arrival times we could connect people so they can do ride share. The Luana Inn is South of Kona. It is 24.2 miles from the airport to the Luana Inn and takes about 45 minutes without traffic. To find directions, the exact address is: 82-5856 Lower Nāpo’opo’o Rd, Captain Cook, HI 96704.

  • Welcome Circle

    The retreat program starts at 5:00 pm with pupus (Hawaiian appetizers) and beverages, a lovely sunset, and an opening circle ceremony.  It’s important to make it on time for this circle as you will receive a valuable orientation about the upcoming program and accommodations. You will also set your intentions for the retreat and more.

Cancellation and Refund Policy

Please read the cancellation policy carefully. We adhere to it at all times. It is important that you are fully committed to embark on the wellness detox retreat as our policy is formulated to help clients stay the course.

Cancellation Before Arrival Date

Cancellation > 30 days of start date: Cancellations or changes to date of retreat made more than 30 days before the arrival date will incur a $400 cancellation/re-booking fee. One re-booking is permitted within six months of original scheduled retreat date. For example if you cancel and re-book a retreat that’s starting on April 5th, then your rescheduled date has to be for a retreat that starts before October 5th.

Cancellation within 30 days of start date: No refunds or re-bookings for cancellations made within 30 days of the scheduled arrival date. If you have a medical or family emergency within the 30 days of arrival that prevents you from following the cancellation policy, you will be subject to the same cancellation rules as cancellation as >30 days. We will need to determine your circumstances and eligibility.

Cancellation After Arrival

If cancellation is made after arrival, there will be no refund without a family or medical emergency. In case of an emergency, a credit for the unused portion of the stay will be issued toward a future stay within one year of the departure date.

Treatment Appointments & Tours

As part of your wellness detox package you will have treatment appointments and tours set up in advance. We will not be able to change or cancel these appointments. If there is a medical reason for having to reschedule a treatment or tour appointment, a 24-hour notice is required of cancellation is required so that we can reschedule. This is only permitted in case of a medical emergency. If you are late or miss your appointment through no fault but your own, the treatment or tour will be lost.

When clients start a cellular detoxification and transformation program, we strongly encourage clients to complete the process. It is natural for the detoxification and change to be uncomfortable. It is important to assert your feelings and desires so we and the group can support you through the retreat. We encourage connection and vulnerability through this very special passage. When people leave in the middle of the process the consequences can be detrimental to their health, both psychologically and physically. We find that resistance to change is strongest in the first few days. Our refund policy is intended to support your transition to health.

Payment Policy

We accept cash, cashiers checks, credit cards, bank drafts or wire transfers as payment for your retreat. Any additional purchases of services or merchandise while on retreat need to be paid at the time of ordering the service or purchasing the item. Cashiers checks may be made out to Hawaii Naturopathic Retreat Center. We do not accept personal checks.

Credit Cards Payments

If you pay with credit card to reserve your detox retreat, additional paperwork will need to be completed and the original credit card will need to be presented on arrival.

Third Party Payments

Oftentimes third parties and family members wish to sponsor clients. In these cases additional paperwork with the third party is completed for authorization of telephone credit card charges and consent to financial responsibility.