To register to become an outpatient, please take the following steps:
Step 1: Make an Appointment
Call 808-365-1000 and schedule an appointment
Step 2: Register on the Patient Portal & Complete the Forms
Create an Online Medical Records Profile
It is our first preference that our patients use our ELECTRONIC MEDICAL RECORDS SYSTEM (CHARM PHR) to submit their medical history, questionnaires, and upload medical records, etc. This is the most secure method and we encourage our patients to participate in Electronic Health Records with Hawaii Naturopathic through CharmPHR. If you are able to do this great, if you feel challenged by technology or computers, we do not wish to add further stress for you, simply FILL IN THE FORM below and request that the forms be emailed to you or arrange to fill them in there at our office. Please complete this form and we will create an account for you.
Outpatient Clinic: Request to Register for Outpatient Clinic and Services
Fill Out The Questionnaire
Once your CharmPHR account has been created, we will send you the necessary forms to complete through the portal. If you are going to print and complete it, we will email the forms to you.
We require that all forms be completed and any medical records gathered and submitted before your appointment.
Gather Medical Records
If applicable – gather any medical records (recent lab work, testing results, doctors notes, diagnosis, etc.) Download a Medical Records Release Authorization Form, if you need one. Please upload your medical records to your patient portal account, or fax them to 1-844-965-9821.
If You Prefer to Mail or Fax Your Records
Mailing address: Hawaii Naturopathic Retreat Center , attn: Patient Services, 239 Haili St., Hilo, HI 96720.
Medical Records Fax: 1-844-965-9821
Phone 808-365-1000 to schedule an appointment.
Privacy Notice
Hawaii Naturopathic Retreat Center is HIPAA compliant. Read or download our Privacy Notice.
Step 3: Day of Appointment
Directions to Aloha Wellness Center & Parking Info
We’re located on 239 Haili Street on the corner of Kapiolani, right across from the Lyman Museum and the St. Joseph’s Catholic Church (big pink tower).
Address: 239 Haili St. Hilo, HI 96720
Parking: we have some parking on site (drive in and park) and there’s street parking on Kapiolani and Haili St.